# Privacy Policy for Easy PDF

This Privacy Policy describes how us collects, uses, and shares your information when you use our desktop application Easy PDF.

We are deeply committed to protecting your privacy and your documents. This policy explains our practices in plain language.

##  The Short Version

We believe in transparency. Here’s the essence of our policy:

Your PDFs are Yours. We do not upload, store, or access the content of your PDF files on our servers unless you explicitly use a cloud-based feature (e.g., syncing). All processing is done locally on your machine.

We Collect Minimal Data. We only collect information necessary to provide and improve the App, such as anonymous usage statistics and crash reports.

No Selling of Data. We do not and will never sell your personal data or the content of your documents to third parties.

## Information We Do NOT Collect

This is the most important part of our policy:

Document Content: The text, images, and any sensitive information within the PDF files you open in the App remain on your local computer. We do not transmit this data to our servers.

File Names or Metadata: We do not collect the names of your PDF files, their location on your disk, or any personal metadata they might contain (like author name).

## Information We May Collect

### Information You Provide Voluntarily:

- Feedback: If you contact us for support or to provide feedback, we collect your email address and the contents of your message.

- Crash Reports (Optional): If the App crashes, you may be asked to send a crash report. These reports contain technical information like your OS version, device type, and the state of the App at the time of the crash to help us diagnose and fix the issue. [Choose one:] They are sent to our third-party service, [e.g., Sentry] / They are sent directly to our servers.

- Analytics (Optional): With your consent, we may collect anonymous usage data to understand how features are used. This helps us prioritize improvements. This data is aggregated and cannot be used to identify you. It may include:

- Feature usage (e.g., "annotation tool used X times")

- Session length

- App version and language setting

- General device information (e.g., macOS version, screen resolution)

### Information Collected Automatically:

- License Information: If you purchase a pro/licensed version, we collect data necessary to manage your license through a third-party service (e.g., the App Store, Paddle, FastSpring). This typically includes your name, email address, and purchase details, which are handled according to the app store's or payment processor's privacy policy.

## How We Use Your Information

We use the limited information we collect to:

- Provide, operate, and maintain the App.

- Improve, test, and monitor the performance and stability of the App.

- Respond to your comments and support requests.

- Detect, prevent, and address technical issues and security vulnerabilities.

## Data Sharing and Disclosure

We may share information only in the following situations:

Service Providers: With trusted third-party vendors who provide services on our behalf (e.g., crash reporting, analytics, payment processing). These partners are contractually obligated to handle your data securely and only for the purposes we specify.

Crash Reporting, Analytics and Payments: Microsoft

## Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

## Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: qinzhengrui@live.cn